This episode is in the Believe Show. LaKenzise believes that discipline policies in the workplace don't work at all. Punitive consequences do not help. Instead have a human conversation. Talk about what's going on. * Are they unaware of expectations? * Do they not have what they need to perform? * Is something else happening in their lives? For more videos in this series, check out the Tools menu at https://mycoach.zone

To start out, do it slowly with lots of context. * Talk about having a growth mindset. * Invite the receiver to just be aware of the feedback they're hearing, without judging. * Help them find a mirror person to reflect back their behavior in future situations. For more videos in this series, visit https://mycoach.zone

Intro: (0:00) Believe Series Question: (0:37) * Begin with compassion, even when someone royally messes up. * In a royal messup, there are often two victims (2:36) * Address it right away (4:00) * Conduct a root cause analysis – 5 whys (5:15) * Involve the team in problem-solving (7:13) Further questions: (11:25) For an article based on this video, visit https://www.linkedin.com/pulse/bringing-humanness-back-feedback-kelly-beischel-senia-maymin View Kelly's bio at https://mycoach.zone/coaches/kelly/

What questions can you ask yourself or someone else to move projects forward? How about these: 1) If you only have five minutes, what can you do on this project? 2) For this project, how can I move it forward by just 1%, just incrementally? 3) What's the smallest step I can take for the biggest impact? View Senia's bio at https://svchange.com/Senia Watch the entire webinar series at https://mycoach.zone/workremote

The usual feedback experience is broken due to design + delivery flaws. Feedback at its best: 1. You trust the intention of the person giving it 2. There is context for the feedback. 3. You understand what to do rather than what not to do. 4. It's timely. 5. You have social support to reinforce improvement. To view more Work Remote Strategy videos, visit https://mycoach.zone/WorkRemote To learn more about Shift+ visit https://www.shiftpositive360.com/